Looking for the best immigration consultant for Canada in Halifax? Contact Lignum Immigration Services today to begin your journey towards a successful immigration process.
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PRIVACY POLICY
Lignum Immigration Services Limited is a privately owned incoporated company. We are licensed by the College of Immigration and Citizenship Consultants (CICC) and is authorized to practice immigration law. We are committed to protect your privacy and this policy outlines how we handle your personal information.
PRIVACY LEGISLATION
Since January 1, 2004, all organizations collecting, using, or disclosing personal information in Canada in the course of commercial activities have been required to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable “substantially similar” provincial legislation.
In addition, as a licensed consultancy, we have professional and ethical obligations to keep confidential the information we receive in the context of a consultant-client and agent-client relationship.
PERSONAL INFORMATION
Personal information is defined in the PIPEDA as information that indentifies an individual or any information by which an individual’s identity could be deduced. Personal information does not generally include the information we can expect to find on a business card such as name, title or position, business address, telephone number of facsimile number. An e-mail address is considered to be personal information.
COLLECTION OF PERSONAL INFORMATION
We obtain your consent to collect, use and disclose your personal information. Once you retain our services, you have consented to the collection, use and disclosure of your personal information within the course of our representation.
CONFIDENTIAL INFORMATION
As a licensed consultancy, our firm is bound by the Rules of Professional Conduct of CICC, and we have professional and ethical obligations to keep confidential the information we receive within a consultant/client relationship.
Any information you provide to us within a consultant/client relationship constitutes confidential information.
YOUR PERSONAL INFORMATION
If you email us at info@lignumimmigration.com or through our website, you may choose to provide personal information. We use the information you provide to respond to and communicate with you about your questions and inquiries.
LINKS
Our website contains links to other third-party websites which have their own privacy policies. Unless explicitly indicated, we have no association or affiliation with these third parties and we expressly disclaim all liability with respect to actions taken or actions not taken based on information received from a third party linked, directly or indirectly, to our website.
Electronic Communication
Email communication is not always a secure medium and you should be aware of this when you submit confidential and personal information to us by email.
CHANGES TO PRIVACY POLICY
We regularly review all of our policies and procedures, and we reserve the right to change this Privacy Policy at any time. This privacy policy is effective March 28, 2024.
DISCLAIMER
TERMS OF USE
Contacting us via email or through the online forms contained on this website does not create a client/consultant relationship.
The information contained on this website does not constitute legal advice and is provided for informational purposes only. Legal advice is only provided within a consultation with us. If you choose to retain our services, you will be required to review and sign an agreement prepared by us.
Rules, regulations, policies and procedures are always changing as well as their interpretation based on court decisions and orders. As our website provides general information, you should seek legal advice from a professional with respect to all your specific legal matters.
Legal services may be performed by us outside the jurisdiction or location where you currently reside. Given that Canada’s immigration law is federal, as a licensed consulting firm, we are permitted to provide representation to clients residing outside the licensed jurisdiction unless indicated otherwise by the law.
This website may not be used without our written consent.
CONTACT INFORMATION
If you have any questions, please contact us by phone at 902-580-8578 or by email at info@lignumimmigration.com
TERMS AND CONDITIONS
GENERAL
We do not offer services to sanctioned countries.
TERMINATION OF AN AGREEMENT
- The Agreement is considered terminated upon completion of tasks identified in the agreement.
- The Agreement is considered terminated if material changes occur to the Client’s application or eligibility, which makes it impossible to proceed with services detailed in the Agreement.
- The Client, at which time any outstanding fees or disbursements will be refunded by the RCIC to the Client, may terminate this Agreement, upon writing, or any outstanding fees or disbursements will be remitted by the Client to the RCIC.
- Pursuant to the Code of Professional Conduct, the Agreement may be terminated, upon writing, by the RCIC, provided withdrawal does not cause prejudice to the Client.
The Agreement is subject to the laws in effect in Canada.
Refund Policy
The Client acknowledges that the granting of a visa or status and the time required for processing the application is at the sole discretion of the government of Canada and not the RCIC.
The client has been told, recognizes, and understands that the REPRESENTATIVE has made no guarantee promising the success or outcome of the case. The CLIENT also understands that there can be significant processing delays once applications are submitted and that these delays are often out of the REPRESENTATIVE’s control.
All monies charged are non-refundable, regardless of the outcome.